sales01@cxhydraulics.com
What is the warranty period for your hydraulic tools?
Our products come with a standard warranty period of 12 months from the date of purchase. This covers any defects in materials or workmanship.
What types of hydraulic tools does your factory offer?
Our factory offers a wide range of hydraulic tools, including air hydraulic pumps, hydraulic cylinders, electric hydraulic pumps, torque wrenches, hydraulic cutters, hydraulic crimpers, hydraulic pullers, hydraulic punches, pipe benders, flange separators and etc. We also offer custom-made hydraulic tools to meet specific customer needs.
Can hydraulic tools be customized to my specific requirements?
Yes, we offer customized hydraulic tools to meet your specific requirements. Contact us to discuss your customization needs.
Are OEM/ODM on products and package accepted?
Yes, OEM/ODM is highly welcomed. With your request details or original photos, our own designer team will design and make samples for you before bulk production.
What is your delivery time for orders?
Our delivery time for orders depends on the type of hydraulic tool and the quantity ordered. Typically, we aim to fulfill orders within 1-2 weeks. However, for custom orders or large quantities, the delivery time may be longer. Please contact us for more information on delivery times for your specific order.
What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, bank transfers, and west union. Please contact us for more information on our payment options.
What is your return policy?
We offer a 30-day return policy for all hydraulic tools. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Please note that custom orders are non-refundable.
Do you offer repair services for hydraulic tools?
Yes, we offer repair services for hydraulic tools. Please contact us for more information on our repair services and pricing.
Can you provide technical support or assistance with product selection?
Yes, we offer technical support and assistance with product selection. Please contact us for assistance with selecting the right hydraulic tool for your needs, or for any technical support questions.
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